Your AI handles inbound conversations at scale — intelligently, instantly, and in your brand's voice.
Intelligent replies, not canned responses
Your AI understands context and replies naturally. It knows your business, your services, and your policies — so every response sounds like it came from your best team member, not a bot.
Reads the full conversation history before replying
Handles objections, questions, and edge cases
Persona customized per client or brand
Books appointments automatically
Your AI checks your calendar, proposes available times, and confirms the booking — all within the conversation. No back-and-forth. No phone calls. Just a booked appointment.
Syncs with Google Calendar and Outlook
Sends confirmation and reminder texts automatically
Handles reschedules and cancellations too
Human review before it sends
In testing mode, every AI reply lands in your review queue first. You approve, edit, or reject before anything goes to the customer. Once you trust it, flip to Live and let it run.
Review queue shows original message + AI draft side by side
One-click approve or edit inline
Switch to fully automated anytime
Trained on your knowledge base
Upload your FAQs, service menu, pricing, scripts, and SOPs. Your AI learns from them and uses that knowledge in every reply — accurate, consistent, and always up to date.
Supports PDFs, text files, and markdown docs
Update docs anytime — AI learns immediately
Separate knowledge base per client account
TCPA compliance built in
Consent tracking, opt-out handling, and quiet hours are all built into every conversation. Your AI never messages someone who hasn't opted in — and instantly respects every STOP reply.
Opt-in consent logged per contact
STOP replies processed instantly — no exceptions
Quiet hours enforced automatically
Smart escalation to your team
When a conversation needs a human — a complaint, a complex request, or a hot lead — your AI flags it and routes it instantly. Your team gets a notification and takes over seamlessly.
Escalation rules you define: keywords, sentiment, topics
Notifies your team via Slack, Teams, or SMS
Full conversation history handed off automatically
Teams
Email
Google Chat
Messenger