Privacy Policy

AIBotForMe ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit aibotforme.com and use our products and services, including AIbot Assist, AIbot Connect, and AIbot Social (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Services.

1. Information We Collect

a. Information You Provide Directly

• Contact information: name, email address, phone number
• Account information: username, password (hashed), business name
• Communications: messages, notes, and content you input into our AI tools
• Payment information: processed securely through third-party payment processors; we do not store card numbers
• Consent records: records of your TCPA opt-in, including timestamp and IP address

b. Information Collected Automatically

• Usage data: pages visited, features used, time spent, click events
• Device and browser information: IP address, browser type, operating system, device identifiers
• Cookies and similar technologies: session cookies required for authentication; no third-party advertising cookies

c. Information from Third Parties

• Single sign-on providers (Microsoft, Google, Apple) may share your name and email when you authenticate via SSO
• CRM and communication platforms you connect to our Services may share contact and conversation data

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Services
• Process your signup and provision your account
• Send transactional communications (account setup, activation emails, appointment reminders, order updates)
• Send marketing communications, with your explicit consent, about our products and services
• Respond to your inquiries and provide customer support
• Analyze usage patterns to enhance user experience
• Comply with legal obligations and enforce our Terms of Service
• Detect, prevent, and address fraud and security issues

3. SMS and Telephone Communications (TCPA)

If you provide your phone number and consent to receive communications, AIBotForMe may contact you via SMS and automated calls in accordance with the Telephone Consumer Protection Act (TCPA).

• Marketing messages: require your explicit consent at the time of signup
• Transactional messages: account updates, appointment reminders, and service notifications may be sent with your separate transactional consent
• Opt-out: text STOP at any time to stop receiving messages; text HELP for assistance
• Message frequency varies. Message and data rates may apply.
• Your consent to receive messages is not a condition of purchase

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service providers: third-party vendors who assist us in operating our Services (cloud hosting, email delivery, payment processing, AI model APIs), under contractual data protection obligations
• Business partners: CRM platforms and communication tools you explicitly connect to our Services
• Legal requirements: when required by law, court order, or governmental authority
• Business transfers: in connection with a merger, acquisition, or sale of assets, with notice to you
• With your consent: for any other purpose with your explicit permission

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Services. We will retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. If you request deletion of your account, we will delete or anonymize your data within 30 days, except where retention is required by law.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: request a copy of the personal data we hold about you
• Correction: request correction of inaccurate or incomplete data
• Deletion: request deletion of your personal data ("right to be forgotten")
• Opt-out of marketing: unsubscribe from marketing emails at any time via the unsubscribe link; text STOP to opt out of SMS
• Data portability: request an export of your data in a machine-readable format
• Object to processing: object to certain types of processing, including profiling

To exercise these rights, contact us at privacy@aibotforme.com.

7. Security

We implement industry-standard security measures to protect your information, including TLS encryption in transit, hashed passwords, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately at privacy@aibotforme.com.

9. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website. Your continued use of the Services after the effective date of the revised policy constitutes your acceptance of the changes.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

AIBotForMe
Email: privacy@aibotforme.com
Website: aibotforme.com